Return & Refund Policy

At Hatims Gadgets, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

Return Eligibility

We accept returns only if:

• You received the wrong product.
• The product arrived  defective.
• The issue is reported within 3 days of delivery.
• The product is unused and returned with its original packaging, accessories, and proof of purchase.

To request a return, please contact us at hatimhd5253@gamil.com with your order number and clear photos of the product.

Return Timeframe

All return requests must be submitted within 3days after your order has been delivered. Requests received after this period may not be eligible for a return or refund.

Refund Process

Once we receive and inspect the returned item, we will notify you of the status of your refund. If your request is approved, your refund will be processed to your original payment method within 2days.

Exchange Policy

If you receive the wrong  product, we will offer a replacement (subject to stock availability). If a replacement is not available, you may choose a full refund

Non-Returnable Items

The following items cannot be returned or refunded unless they are received damaged, defective, or incorrect:

• Products received as ordered and in good condition.
• Products showing signs of use, misuse, or accidental damage.
• Items returned without original packaging or accessories.
• Products returned after the allowed return period.

Return Shipping Costs

• If the return is due to our error (wrong, damaged, or defective product), we will cover the return shipping cost.
• If the return is requested for any other reason and is approved, the customer is responsible for the return shipping charges.

Contact Us

If you have any questions about this policy or need assistance with a return, please contact us at:

Email: hatimhd5253@ganil.com

Thank you for shopping with Hatims Gadgets. We appreciate your trust and are committed to providing quality products and excellent customer service.

if the product is defective or other product sended the customer have to send photo of the product on our contact number